🔍 Hidden Fee Scanner YOUR BILL
12 hidden charges carriers hope you never find. We flag every one on your Normal bill.
Regulatory Recovery FeeLooks like a govt fee. Usually fabricated. Carriers collect $1-2/line.
Zombie CircuitsStill paying for disconnected lines. 15-25% of Normal audit recoveries come from dead services.
Fake USF FeeBilled above the actual FCC rate. Most Normal businesses never check the math.
Crammed ChargesThird-party fees without authorization. $2B+/year industry-wide, including in IL.
Auto-Renewal MarkupContract renewed at higher rates. 25-40% savings available for Normal companies.
Rate Review ClauseSome carriers can raise rates after 6 months — and you can't leave without penalty.
Equipment RentalRenting equipment you already own. Very common in Normal multi-location businesses.
Wire MaintenanceInsurance for wiring you don't need. Almost never pays out.
Directory ListingsFees for phone book pages nobody uses. Still on Normal business bills.
Inflated Late FeesPenalties above contract rate. Easy to catch in our audit.
Duplicate ChargesSame line billed twice. Common in multi-location Normal companies.
Missing DiscountPromised rate never applied. Found only by line-item audit.
Sources: Gartner, US Senate Commerce Committee, SociumIT